{"id":25319,"date":"2018-10-02T00:00:00","date_gmt":"2018-10-02T00:00:00","guid":{"rendered":"https:\/\/reznor.co.uk\/nortek-global-hvac-uk-ltd-announces-the-launch-of-its-superior-customer-service-initiative\/"},"modified":"2023-10-17T15:57:21","modified_gmt":"2023-10-17T15:57:21","slug":"nortek-global-hvac-uk-ltd-announces-the-launch-of-its-superior-customer-service-initiative","status":"publish","type":"post","link":"https:\/\/www.gazindustrie.fr\/en\/nortek-global-hvac-uk-ltd-announces-the-launch-of-its-superior-customer-service-initiative\/","title":{"rendered":"Nortek Global HVAC UK Ltd Announces the Launch of its Superior Customer Service Initiative"},"content":{"rendered":"<p>The UK\u2019s leading HVAC manufacturer carried out an extensive research study in 2017, reaching out to their entire customer base and the HVAC market place as a whole across the UK and continental Europe.&nbsp; The results of which recommended that the company consolidate all of their HVAC brands in the UK into Reznor and highlighted a number of opportunities to enhance the customer experience and satisfaction.<\/p><p>Nortek\u2019s customers will now benefit from an unrivalled customer experience, which they can depend upon and trust. They will receive a more personal approach, improved response times and increased stock availability.<\/p><p>Kevin Hartshorne, European Sales and Marketing Director for Nortek said <em>\u201cQuick response times to enquiries and fast deliveries for our increased stock range are just some of the new commitments we are going to deliver with a personal touch.\u201d<\/em><\/p><p>#Nortek is making four bold promises to their customers, which include:<\/p><ol class=\"wp-block-list\"><li>We will respond within 24 hours to all orders of non-stockable items, giving you the name of the person dealing with your enquiry.<\/li>\n\n<li>The person you speak to will call you back within 24 hours.<\/li>\n\n<li>We will deliver to customers within three days of receipt of order for all stockable items.<\/li>\n\n<li>We will support our products throughout their lifetime.<\/li><\/ol><p>Customers will be able to contact Nortek through numerous channels including the customer service desk, email, online and the new website <a href=\"https:\/\/reznor.eu\">dev.nortekhvac.eu<\/a><\/p><p>Information on products will be available to customers 24 hours a day.<\/p>","protected":false},"excerpt":{"rendered":"<p>The UK\u2019s leading HVAC manufacturer carried out an extensive research study in 2017, reaching out to their entire customer base and the HVAC market place as a whole across the [&hellip;]<\/p>\n","protected":false},"author":2740,"featured_media":26196,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2403],"tags":[],"class_list":["post-25319","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - 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